I ordered a computer(this one) and printer from Dell in 2009. The printer had a broken paper guide. I got an R/A and returned it(printer). After some time, I contact Dell and find my account is "On Hold"
(what ever that means
) A year later, and without a word or letter of information about my account and not even 1 Bill or statement has been sent to me from Dell
, I start receiving letters from collection agents and phone calls from Lawyer for delinquent payments.
Mind you, I've had an account with Dell for many many years and my credit and payment history with them is excellent.
One thing I noticed about the letters from collections is:
There not made out directly to me. They start out, "Dear Sir/Maam
" instead of "Dear Mr,Farnam
There's so much fraud out there, I refuse to respond.