Originally Posted by Josh
Who do you trust for your automotive needs?
Post their information here. Include why you see them and what sets them apart from other shops.
I can see some strong opinions coming from some people. Please refrain from flaming, but if something really needs to be addressed, say it, but keep the chit chat to a minimum.
i usually only trust myself with my automotive needs. or a friend.
there are a few times i go to a shop, wheel alignments, or TSB work. in these cases i go into the garage bay with my car. allot of the shops will tell you that there is "insurance reasons" why you cant, and sure there are some liabilities, but for the most part thats bull**** cause they dont want an annoying customer getting in their way.
long story short. never trust a "mechanic" that doesnt have dirt under his nails. and i personally will never trust a shop that wont allow me in the bay with my car. (dealerships excluded) dealerships really stress icar, and ansi certs.
also, cover your ass,
if you are going for a wheel balance, take cellphone pictures of your rims. if they are scratched, bring it up with management, if that is unhelpfull, get the name of that manager, and the store # and call corporate(politely).
you will not believe how helpful a district manager can be when a general manager isnt.